The Nationally Awarded Virtual Care Platform – Meeting Patients and Providers Where They Are With Connected Care







Designed With 30 Years of Excellence in Telehealth

vCareCommand, the industry leading virtual care platform, delivers unparalleled high quality care to patients regardless of where they are. Built on 30+ years of experience in telehealth by the pioneers in the industry, the vCareCommand platform powers consistent workflows for in-person and remote encounters, ubiquitous access to patient data and imaging, patient engagement across all service lines and full access to business intelligence that supports complex system management.


Robust security framework with HIPAA Compliant solutions that support scalability

24/7 Support

Around the clock helpdesk support across service lines

Complete Interoperability

Leverage existing health IT infrastructure for work and data flow creating seamless experiences for patients and providers in hybrid care delivery models

Your Way

From off-the-shelf turn key applications, to fully custom configured solutions, one platform supports all of your virtual care needs across the care continuum

Robust Functionality


Secure live, multi-party videoconferencing or asynchronous encounters with chat functionality for patient as well as care team collaboration

EHR Integration

Simplified work and data flow for providers with bi-directional data interfaces and single sign-on support for any modern EHR

Medical Imaging

Efficient cloud access to DICOM modality PACS integration, EKG, and other visible light color photographs (ie JPEG) with embedded medical imaging viewer and analysis tools directly within the web browser

Reporting and Analytics

Real-time clinical and operational analytics dashboards and on-demand custom reporting


Unified, multi-dimensional telehealth scheduling (or on-demand virtual visits) that streamlines management of clinics, equipment, providers and patient appointments

Alerting and Notifications

SMS, email and robocall alerts, notifications and appointment reminders for both patients and providers

Language Interpretation

Human based, on-demand ASL and spoken language interpretation in any video consult with just 3 clicks

Skills Based Routing & Queuing

On-demand encounter workflows to access the right clinical skill set where and when needed

Telehealth Solutions Tailored For All

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Ready to launch, ViTel Net’s pre-configured virtual care web applications provide lightning fast  time to market. Connect patients and providers with a powerful package of essential virtual care capabilities right away

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Configured workflows for asynchronous patient engagement between live visits. Add complementary support to existing in-person and video visit workflows to expand EHR capabilities for enhanced patient journeys

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Comprehensive, but modular, enterprise virtual care platform with configurable user experiences to support your health system’s unique brand of virtual care  across the entire continuum. Simple, informed and integrated. The way virtual care should be


Our cloud platform is the “glue” that connects your IT Healthcare infrastructure, enabling collaboration and seamless data and work flow for multi-provider care teams working in a multi-EHR, multi-PACS world.


  • Patient data aggregation from EHR, PHR, PACS, and point-of-care
  • Real-time and on-demand reporting and analytics
  • Live, multi-party videoconferencing for patient encounters
  • Embedded medical imaging viewing and analysis tools
  • Scheduling and routing
  • Secure IM for team collaboration
  • Interoperability services


The Power of vCareCommand

Selected to lead the U.S Army’s National  Emergency Tele-Critical Care Network, the vCareCommand platform delivers unparalleled security and scalability that powers best in class patient care and clinical efficiency

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Maximize your ROI

Use your hardware or ours—there’s no need to purchase new equipment.

  • Utilize your current point of care hardware
  • Avoid unnecessary investments
  • Use your budget in other areas

24/7 Support

Our experts work with you to define requirements and configure workflows.

  • Project management, implementation, and commissioning
  • Training—both on-site and remote
  • Proactive endpoint monitoring

What others promise, we deliver.

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