Platform
vCareCommand
The Nationally Awarded Virtual Care Platform – Meeting Patients and Providers Where They Are With Connected Care
Designed With 30 Years of Excellence in Telehealth
vCareCommand, the industry leading virtual care platform, delivers unparalleled high quality care to patients regardless of where they are. Built on 30+ years of experience in telehealth by the pioneers in the industry, the vCareCommand platform powers consistent workflows for in-person and remote encounters, ubiquitous access to patient data and imaging, patient engagement across all service lines and full access to business intelligence that supports complex system management.
Security
Robust security framework with HIPAA Compliant solutions that support scalability
24/7 Support
Around the clock helpdesk support across service lines
Complete Interoperability
Leverage existing health IT infrastructure for work and data flow creating seamless experiences for patients and providers in hybrid care delivery models
Your Way
From off-the-shelf turn key applications, to fully custom configured solutions, one platform supports all of your virtual care needs across the care continuum
Robust Functionality
Collaboration
Secure live, multi-party videoconferencing or asynchronous encounters with chat functionality for patient as well as care team collaboration
EHR Integration
Simplified work and data flow for providers with bi-directional data interfaces and single sign-on support for any modern EHR
Medical Imaging
Efficient cloud access to DICOM modality PACS integration, EKG, and other visible light color photographs (ie JPEG) with embedded medical imaging viewer and analysis tools directly within the web browser
Reporting and Analytics
Real-time clinical and operational analytics dashboards and on-demand custom reporting
Scheduling
Unified, multi-dimensional telehealth scheduling (or on-demand virtual visits) that streamlines management of clinics, equipment, providers and patient appointments
Alerting and Notifications
SMS, email and robocall alerts, notifications and appointment reminders for both patients and providers
Language Interpretation
Human based, on-demand ASL and spoken language interpretation in any video consult with just 3 clicks
Skills Based Routing & Queuing
On-demand encounter workflows to access the right clinical skill set where and when needed
Telehealth Solutions Tailored For All
vCareXpress
Ready to launch, ViTel Net’s pre-configured virtual care web applications provide lightning fast time to market. Connect patients and providers with a powerful package of essential virtual care capabilities right away
vCarePathways
Configured workflows for asynchronous patient engagement between live visits. Add complementary support to existing in-person and video visit workflows to expand EHR capabilities for enhanced patient journeys
vCareNterprise
Comprehensive, but modular, enterprise virtual care platform with configurable user experiences to support your health system’s unique brand of virtual care across the entire continuum. Simple, informed and integrated. The way virtual care should be
Watch:
The Power of vCareCommand
Selected to lead the U.S Army’s National Emergency Tele-Critical Care Network, the vCareCommand platform delivers unparalleled security and scalability that powers best in class patient care and clinical efficiency
Maximize your ROI
Use your hardware or ours—there’s no need to purchase new equipment.
- Utilize your current point of care hardware
- Avoid unnecessary investments
- Use your budget in other areas
24/7 Support
Our experts work with you to define requirements and configure workflows.
- Project management, implementation, and commissioning
- Training—both on-site and remote
- Proactive endpoint monitoring
