Exciting news: ViTel Net is proud to be part of the newly launched

Rural Health Transformation

Transform access to specialty care for your rural communities

Strengthen Your Rural Health Transformation Strategy

Advance Specialty Care Access Through Rural Health Transformation

ViTel Net helps RHT applicants turn Rural Health Transformation goals into scalable specialty care access programs across rural hospitals, community clinics, and referral networks.

For clinical leaders, this is an opportunity to improve access to specialist expertise, strengthen support for local care teams, and build a more coordinated model of care that reduces delays and unnecessary transfers, and improves cross-organizational care continuity. By connecting disparate EHRs and HIEs, standardizing and optimizing clinical workflows, and enabling secure data exchange between specialists and local providers, ViTel Net helps operationalize specialty care delivery in a way that supports both better care and long-term sustainability.

Aligned with CMS Priorities. Built for Real-World Execution.

  • Strong alignment with the 5 strategic objectives of the Rural Health Transformation program
  • Shared services model for financial sustainability beyond RHT funding
  • Ready for rapid implementation
  • Model is evidence based with measurable and reportable results
  • Supported by a robust partner ecosystem for funding assistance, implementation, and execution

Leverage a best-in-class partner network that brings together RHT strategy, funding, implementation, and execution from application through long-term sustainability. Spend less time searching for the right partners and accelerate time to value and outcomes with this pre-vetted partner network.

The Model:
North Carolina’s Statewide Telepsychiatry Program

With ViTel Net as their technology and technical support partner, East Carolina University has developed a proven, replicable model for launching successful statewide telepsychiatry programs. This approach has delivered significant cost savings to the state while dramatically expanding access to mental health care in rural communities.

Built on best practices, operational and clinical frameworks, and funding strategies, this model provides a clear roadmap for other states to follow. With ongoing guidance from the leadership of NC-STeP, states can implement and sustain high-impact telepsychiatry programs—delivering real solutions to the growing mental health crisis and ensuring care reaches those who need it most.

The model supports crisis care and treatment in community and critical access hospital emergency departments and extends to preventative care with psychiatric support for primary care in community health clinics and FQHCs.

$57 Million in Savings

The state of North Carolina saved an average of $5.7M in avoidable Medicaid expense per year over ten years (more than 3:1 ROI) through NC-STeP

34% Reduction in Involuntary Commitments

More than a third of ED cases ordered for involuntary commitment to a psychiatric hospital have been overturned when evaluated by a STeP psychiatrist.

50% Reduction in Length of Stay

Psychiatric patient length of stay in the ED has been cut in half where STeP is implemented, freeing beds faster to care for more patients.

Powerful capability designed to scale statewide programs

As a strategic technical partner for statewide specialty care programs, ViTel Net delivers the flexibility needed to scale across complex, multi-organization networks.

Web Portal & Collaboration

Multi-EHR Integration

Reporting & Analytics

Our configurable web portal supports on demand and scheduled workflows and documentation tailored for your team ensuring secure access and automated efficiency. It also enables embedded web based videoconferencing capability so clinicians can start video sessions to registered endpoints at partner sites while leveraging on-demand language interpretation.

Our platform integrates with your community partner site EHRs and PACS using approaches that match the sites’ capabilities for secure transmission of patient data and medical imaging to the consulting providers and enables automated results back to the referring site’s EHR.

Robust reporting and analytics are built into your program to track and report on your tele-specialty program’s impact and outcomes.